Does Simla.com have a trial period? Of course! At Simla.com we offer a 14-day trial period, and for our newcomers we offer up to 90 days of free use of the tool. Schedule a demo and consult with our sales agents to extend your free trial period up to 90 days. â
How can I contact my clients first through WhatsApp? To be able to contact customers first on WhatsApp, you must connect the official WhatsApp Business module with Simla.com. We have several modules of this type from different providers. Although the connection to the system is free, the payment for the use of the module is made to the provider according to their own tariffs (for more information on prices, check each provider separately). â
Do I need a credit card to start using the system? No, you do not need a credit or debit card to start using Simla.com. You will also have no obligations after the 14-day trial period is over. â
What can I activate or use during the trial version of the system? During the trial period, you will be able to use all the functions of the system. For the activation of messengers such as WhatsApp, Facebook Messenger and others, send us an email to help@simla.com or text us on WhatsApp (+34) 722 253 423. â
Can I sell through WhatsApp or other messengers during the trial period? Yes. To activate them, send us an email to help@simla.com or text us on WhatsApp (+34) 722 253 423. Please note that only one social network or messenger can be activated during the trial period. â
Can I upload my database to Simla.com during the trial period? Yes. If you need to upload databases from Excel, for example, divide the information into columns. As soon as the table is ready, send it to help@simla.com and our specialists will help you. â
Is the marketing section included in the trial period? Yes, the marketing module will be activated during the trial period so that you can segment your customer base, create email and SMS templates. Automatic marketing rules such as notifications for customers who have recently made purchases will also be available. If you need to send emails, you can buy one of our newsletter packages. â
Do you have technical support? Of course! Our support team will always be ready to help you. In case you need an assisted tutorial on how to use our system or if you need help to set it up, send us an email to help@simla.com or text us on WhatsApp (+34) 722 253 423. Our specialists will assist you as soon as possible. â
Can external programs or services be connected to the platform? Are there any ready-to-use integrations? Yes. Our engineers have developed modules for delivery services (DHL, UPS, Servntadorga and others), modules for payment gateways (PayPal, Redsys, PayU, Stripe) and many others. If you need more information, you can always contact us through help@simla.com or WhatsApp (+34) 722 253 423. â
How many users and stores can I add to Simla.com? As many as you want! There are no restrictions. â
Is the integration with Instagram official and free of charge? Yes, there is no limit to the number of subscribers on the account. â
Will I be able to connect my website to Simla.com during the trial period? Yes. We have connection instructions for each CMS platform. â
âCan the trial period be extended for another 14 days? The trial period lasts only 14 days. If you have any questions or issues youâd like to resolve, send us an email to help@simla.com or text us on WhatsApp (+34) 722 253 423.
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